Cookie Policy

When you return to the site, the browser sends those files back, so the site can recognise your session, remember your preferences or measure how pages are used. Similar technologies - such as local storage, session storage and small tracking pixels - work in comparable ways, and this policy covers them all under the general term “cookies”.

A cookie generally contains the name of the site that set it, a value (often a random identifier) and an expiry date. Cookies cannot read other files on your device and are not programs.

Oak Capvern uses cookies to keep the website secure and functional, to remember the choices you make, to understand which pages are useful, and - where you have agreed - to measure the performance of our marketing. Strictly necessary cookies are set as soon as you open the site because the site cannot work without them. All other categories are only activated after you give consent, and you may withdraw that consent at any time.

Strictly necessary cookies

These keep the site usable: they maintain your session while you move between pages, balance traffic across servers, protect forms against automated abuse and remember the cookie choices you have already made. They do not build a profile of you and cannot be switched off through our banner, because without them core functions such as signing in would fail.

Preference (functionality) cookies

These retain your chosen preferences - such as your preferred language, geographic area, visual settings or whether you have closed an advisory message. They enhance user experience but are not required; should you decline them, the site remains functional and will simply prompt you for your preferences each time you visit.

Analytics (performance) cookies

These help us count visits, see which pages are read, how long people stay and where errors occur. The reporting is aggregated: it tells us that a page is popular or slow, not who you are. We use the results to fix problems and to improve the structure of the site.

Marketing (advertising) cookies

These track your source from a specific promotion or ad, assist in preventing repetition of identical communications, and evaluate whether a promotion resulted in a conversion. Third-party advertising partners operating across multiple websites may access them. They are placed solely when you provide explicit authorization.

Session cookies exist only while your browser window is open and are erased automatically when you close it. Persistent cookies remain until their expiry date or until you delete them; on this site their lifetimes range from a few days to roughly two years, depending on the purpose. The exact expiry of an individual cookie can always be inspected in your browser’s storage settings.

We keep the record of your consent choices for a limited period so that the banner does not reappear at every visit; after that period we will ask again.

Certain cookies originate from external vendors functioning as our partners, including suppliers of analytics platforms, data distribution, security measures or ad performance tracking. When you browse other websites utilizing identical services, these vendors may retrieve their stored cookies. Third-party cookie contents remain outside our management; their data practices follow their respective privacy and cookie policies.

Where a third-party cookie is not absolutely required, it is only installed following your approval via the cookie notification interface. Should you desire information regarding current providers we work with, reach out to customer support and we will supply current information.

Through our banner

Use the cookie banner or the cookie settings link on the site to accept or reject the preference, analytics and marketing categories. Rejecting a category stops new cookies of that type from being written; cookies already stored can be cleared through your browser.

Through your browser

All major browsers allow you to view stored cookies, delete them individually or entirely, block cookies from specific sites, block all third-party cookies, or delete everything automatically when the browser closes. You will normally find these controls under a menu named “Settings”, then “Privacy”, “Privacy and security”, “Site permissions” or “Cookies and site data”. Mobile browsers offer the same options in their settings screens, and mobile operating systems provide separate controls for advertising identifiers.

Private browsing

Opening the site in a private or incognito window means most cookies are discarded when you close that window, though this does not prevent them from being set during your visit.

Blocking strictly necessary cookies will prevent parts of the site from working: you may be unable to stay signed in, submit a form or complete a secure step. Blocking preference cookies means settings such as language are not remembered. Blocking analytics or marketing cookies has no effect on functionality - you will simply not be counted in our statistics and campaign measurement.

We review this policy periodically and update it when the cookies we use, the technologies behind them or the applicable rules change. The current version is always published on this page; material changes will be signalled on the site or through the cookie banner, and continued use after the update means the revised policy applies.

Should you have concerns regarding this document, request specifics about a particular cookie or wish to assert a privacy-related entitlement, please contact our customer support team via the contact page. Related documents are listed in the footer of every page, including our Privacy Policy.

Read the Privacy Policy